Utility Regulator Consults on Social Action Plan 2009-2014

On 1 April 2007 the Northern Ireland Authority for Utility Regulation (the Utility Regulator) became the first UK organisation to take responsibility for the regulation of water, gas and electricity. This cross-cutting remit represents a unique opportunity for a single organisation to bring forward a co-ordinated strategy for the protection of vulnerable utility customers in the provision of these essential services.

Today the Utility Regulator announced the launch of a public consultation on the Social Action Plan 2009-2014.

Responses to this consultation are to be received by 21 March 2009.

The document can be viewed or downloaded below.

It is expected that that following this consultation the Utility Regulator will finalise and publish a definitive action plan. It is envisaged that the action plan will cover a five year period and progress will be reviewed after three years.

The Utility Regulator wishes to conduct this consultation in as open a way as possible and to consider the views of all interested parties. If you wish to express a view on these initial proposals or any related matter, we would welcome your response. Responses should be addressed to:

Alison Farr
Social & Environmental Branch
Queens House
14 Queen Street
BELFAST
BT1 6ER

Tel: 028 9031 6353
E-mail: alison.farr@niaur.gov.uk

Individual respondents may ask for their responses, in whole or in part, not to be published, or that their identity should be withheld from public disclosure. Where either of these is the case, we will ask respondents to also supply us with the redacted version of the response that can be published. Unless otherwise requested, responses may be published on our website.