Audits form an integral part of our compliance monitoring framework. They provide insight into licensee processes and assist in informing regulatory policy and decisions. Today we are publishing our latest annual compliance audit report.
The 2024 compliance audit focused on gas suppliers and how they are meeting their licence obligations to read and inspect meters using the guidance developed at the Gas Market Operating Group (GMOG) in September 2021.
All six NI gas suppliers; SSE Airtricity, firmus energy, Electric Ireland, Flogas Natural Gas, Flogas Enterprise Solutions and Go Power were subject to the audit, covering both the domestic and non-domestic markets, where applicable. The audits were conducted by an independent auditor during February and March 2024.
The auditors concluded that “all suppliers demonstrated they make significant attempts to adhere with their licence obligations and the expectations of standards set in the ‘reasonable endeavours’ guidance developed at GMOG in September 2021”.
The audit highlighted a number of areas for potential improvement which will be taken forward via the GMOG forum. This may lead to further targets being set or a revision of the reasonable endeavours guidance.