New mandatory Code of Practice for Consumers in Vulnerable Circumstances published
PublishedThis new mandatory code of practice will introduce new protections and support for consumers in vulnerable circumstances.
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Forward Work Programme 2024/2025 published
PublishedToday we are publishing our Forward Work Programme 2024/2025
Opening of formal investigation in respect of ESB Independent Energy (NI), trading as Electric Ireland
PublishedThe Utility Regulator announces that it has launched a formal investigation into the electricity supply company, Electric Ireland.
Revised branding guidelines published for the Northern Ireland Sustainable Energy Programme
PublishedThe revised set of branding guidelines for 2024/2025 will provide clarification for those marketing the schemes.
Consumer Protection Programme 2024 – 2029 - final decision paper published
PublishedThis is our principal vehicle to deliver positive outcomes for electricity, gas and water consumers in Northern Ireland.
Protection for consumers during energy decarbonisation: summary of stakeholder feedback published
PublishedToday we publish feedback from the Call for Evidence on protection for consumers during energy decarbonisation.
Consultation on Energy Supplier Customer Service Levels
PublishedThe consultation is on our proposed mandatory requirements to improve energy supplier customer service levels for domestic customers.
Grant of Electricity Generation Licence to ReGen WTE Limited
PublishedThe Utility Regulator has granted an electricity generation licence to ReGen WTE Limited.
Final Decision on proposed changes to Condition 25(1) of SONI TSO Licence and related SONI connection and use of system documents: Cross-Border Framework for Connections
PublishedThis document sets out our final decision following receipt of two non-confidential responses to a minded-to decision.
One week reminder until the close of RP7 Draft Determination consultation
PublishedThe consultation will close on Friday 22 March at 12 noon.
Final approach to the Power NI Supply Price Control 2025 published
PublishedThis paper outlines how we will conduct analysis and make determinations for the price control.
Utility Regulator comments on decrease to Firmus Energy’s regulated gas tariff
PublishedFrom 1 April 2024, Firmus Energy’s regulated tariff will reduce by 15.6% or £213 per year.
Latest Quarterly Retail Energy Market Monitoring report on NI’s retail energy market published
PublishedThis report provides the latest information about the retail energy market in Northern Ireland (electricity and gas).
Utility Regulator welcomes decrease to energy bills
PublishedTariff reviews have been carried out on the regulated tariffs of Power NI and SSE Airtricity Gas Supply.
Changes to NIE Networks’ Cluster Methodology
PublishedThis paper outlines the conclusions on NIE Networks’ recommendations in relation to present and future cluster matters.
Revised Regulatory Instructions and Guidance for gas transmission operators published for consultation
PublishedOur proposals set out revisions to the annual reporting requirements for gas transmission operators.
Consultation published on revised Regulatory Instructions and Guidance for gas distribution network operators
PublishedThe consultation includes our proposals on the revision of the annual reporting requirements for the gas distribution network operators.
Reminder - Forward Work Programme consultation is closing on 1 March 2024
PublishedThe deadline for responding to our draft FWP is 1 March 2024.
Publication of stakeholder responses to SONI’s Annual Performance Report 2022/2023
PublishedThis process is part of SONI’s Evaluative Performance Framework.
Tariff reviews commenced for regulated electricity and gas suppliers
PublishedFormal reviews commenced for SSE Airtricity Gas Supply (Greater Belfast area), Firmus Energy (Ten Towns) and Power NI's domestic tariffs.