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Contacting us during the Covid-19 outbreak

Published 23 March 2020

How to contact us during the Covid-19 outbreak

Protecting Northern Ireland’s energy and water consumers during the Covid-19 outbreak

Published 20 March 2020

Today we are setting out the steps we are taking to protect consumers during the COVID-19 outbreak

Decision published on back billing in the NI retail energy market

Published 11 March 2020

This Article 14 decision outlines the licence mods from the ‘Back billing in the NI Retail Energy Market' project

Revocation of supply licences granted to ONI Electricity Limited and ONI Gas Limited

Published 10 March 2020

Electricity and gas supply licences granted to ONI Electricity Limited and ONI Gas Limited have been revoked.

Decrease to SSE Airtricity Gas Supply’s tariff welcomed by Utility Regulator

Published 06 March 2020

SSE Airtricity Gas Supply has announced it is reducing its gas tariff by 18.7% in the Greater Belfast area

Utility Regulator welcomes further reduction to gas bills for customers in the Ten Towns area

Published 05 March 2020

firmus energy has announced a 21.15% reduction to regulated tariffs in the Ten Towns area

Latest quarterly transparency report on NI’s retail energy market published

Published 28 February 2020

Today the Utility Regulator publishes its latest Quarterly Transparency Report for Quarter 4 (October to December) 2019

Consultation on Seasonal Multiplier Factors for Gas Transmission

Published 21 February 2020

UR is consulting on the seasonal multiplier factors to be applied to non-annual entry capacity products in gas transmission

Jenny Pyper to retire as Utility Regulator Chief Executive

Published 19 February 2020

Jenny Pyper, Chief Executive of the Utility Regulator, has announced that she will be retiring from full time employment

Draft Forward Work Programme consultation reminder

Published 17 February 2020

A reminder that the close of the consultation on our draft Forward Work programme is approaching soon

Updates to the Marketing Code of Practice for Business Customers

Published 30 January 2020

Information Paper on clarification changes and updates made to the Energy Supplier Marketing Codes of Practice in NI

Grant of Gas Supply Licence to Electricity Supply Board (ESB)

Published 28 January 2020

The UR grants new gas supply licence to ESB

Update and reminder on UR Stakeholder briefing on draft Forward Work Programme 2020-2021

Published 21 January 2020

A further reminder that we are holding a briefing on our draft Forward Work Programme 2020-2021 in the Board Room, Queen

Notice of proposal to modify Project Plug Limited t/a Click Energy electricity supply licence

Published 21 January 2020

Proposed amendment to financial year end.

NIEN Maximum Import Capacity Consultation

Published 14 January 2020

Maximum Import Capacity Consultation

Small Business Electricity and Gas Article 14 Notice decision

Published 14 January 2020

licence mods from the decision measures to enhance the operation & exit fees in the small business energy market

Back billing in the NI Retail Energy Market

Published 08 January 2020

Final decision and proposed licence modifications consultation on the ‘Back billing in the NI Retail Energy Market’

Project Plug Limited (trading as Click Energy) to pay financial penalty for renewables obligation failure

Published 19 December 2019

Today we announce that we are imposing a financial penalty

Draft Forward Work Programme 2020-21 published

Published 18 December 2019

Today we publish our draft Forward Work Programme 2020-21

Consultation on new gas supply licence for Electricity Supply Board (ESB)

Published 18 December 2019

The Utility Regulator has today given Notice of its intention to grant a new gas supply licence to ESB.