Launch of the latest Domestic Consumer Insight Tracker survey results
PublishedThe survey provides insights into consumer experiences of Northern Ireland’s domestic energy market.
1528 results
SONI Evaluative Performance Framework: annual performance 2022/2023 – independent expert panel recommendations
PublishedThe independent expert panel’s recommendation report on SONI’s annual performance has been published.
Extension announced to the Northern Ireland Sustainable Energy Programme
PublishedFollowing discussions with the Department for the Economy, NISEP will be extended for two years from 1 April 2025 until 31 March 2027.
Protecting Consumers on the way to Net Zero – Utility Regulator launches new Corporate Strategy 2024-2029
PublishedThe strategy sets out our commitment to deliver a low carbon future and protecting Northern Ireland’s energy and water consumers.
SONI stakeholder event - 2023/2024 Forward Work Programme mid-year review
PublishedSONI is inviting stakeholders to a workshop to discuss their mid-year review report in relation to their Forward Work Programme 2023/2024.
Consultation on proposed electricity generation licence for Magherakeel Wind Farm Limited
PublishedWe are publishing notice of our intention to grant an electricity generation licence to Magherakeel Wind Farm Limited
Cost and Performance Report for gas distribution network operators published
PublishedThis report provides an assessment of how each gas distribution network operator performed against the targets in the GD17 price control.
NISEP 2024/2025 List of Schemes
PublishedThe Utility Regulator is pleased to announce the NISEP Schemes for 2024-2025, for full details please download the NISEP List of schemes.
Latest Utility Regulator newsletter published
PublishedA short update on our work and latest news.
New mandatory Code of Practice for Consumers in Vulnerable Circumstances published
PublishedThis new mandatory code of practice will introduce new protections and support for consumers in vulnerable circumstances.
Forward Work Programme 2024/2025 published
PublishedToday we are publishing our Forward Work Programme 2024/2025
Opening of formal investigation in respect of ESB Independent Energy (NI), trading as Electric Ireland
PublishedThe Utility Regulator announces that it has launched a formal investigation into the electricity supply company, Electric Ireland.
Revised branding guidelines published for the Northern Ireland Sustainable Energy Programme
PublishedThe revised set of branding guidelines for 2024/2025 will provide clarification for those marketing the schemes.
Consumer Protection Programme 2024 – 2029 - final decision paper published
PublishedThis is our principal vehicle to deliver positive outcomes for electricity, gas and water consumers in Northern Ireland.
Protection for consumers during energy decarbonisation: summary of stakeholder feedback published
PublishedToday we publish feedback from the Call for Evidence on protection for consumers during energy decarbonisation.
Consultation on Energy Supplier Customer Service Levels
PublishedThe consultation is on our proposed mandatory requirements to improve energy supplier customer service levels for domestic customers.
Grant of Electricity Generation Licence to ReGen WTE Limited
PublishedThe Utility Regulator has granted an electricity generation licence to ReGen WTE Limited.
Final Decision on proposed changes to Condition 25(1) of SONI TSO Licence and related SONI connection and use of system documents: Cross-Border Framework for Connections
PublishedThis document sets out our final decision following receipt of two non-confidential responses to a minded-to decision.
One week reminder until the close of RP7 Draft Determination consultation
PublishedThe consultation will close on Friday 22 March at 12 noon.
Final approach to the Power NI Supply Price Control 2025 published
PublishedThis paper outlines how we will conduct analysis and make determinations for the price control.