Consumer Protection Manager (Future Consumers/Networks lead)

Protecting Northern Ireland’s energy and water consumers today and tomorrow is what we do. 

This is a great time to join us as we look to support the move to net-zero, whilst providing a stable investment environment, develop energy markets and improve consumer protection. 

And we are changing too. You’ll be joining an organisation that is growing and transforming to meet the challenges of the future and protecting consumers in a changing world.

Consumer Protection Manager (Future Consumers/Networks lead)

Working as a Consumer Protection Manager you will be responsible for leading and managing a small team of analysts and provide analysis, research and policy advice relating to the delivery of effective consumer protection frameworks across the regulated utilities.  Predominantly, this will be around future consumer issues and consumer protection issues for energy and water network companies.

This role will require a well-organised individual who can collaboratively work in a professional manner with a diverse range of stakeholders, with strong attention to detail and excellent organisational skills.

We offer an attractive package including a competitive starting salary with stepped increases per annum, alongside a range of other benefits including hybrid working, Northern Ireland Civil Service pension arrangements and 25 days annual leave (rising to 30 days after two years) and an additional 12 public and privilege days.

Northern Ireland continues to have an under-representation of women across the STEM (Science, Technology, Engineering and Mathematics) industries. The Utility Regulator is an Equal Opportunities and Disability Confident Employer. As people with a disability, people from ethnic minority communities and women are currently underrepresented in the Utility Regulator, we would particularly welcome applications from these groups.