Consultation on Energy Supplier Customer Service Levels
PublishedThe consultation is on our proposed mandatory requirements to improve energy supplier customer service levels for domestic customers.
The consultation is on our proposed mandatory requirements to improve energy supplier customer service levels for domestic customers.
The Utility Regulator has granted an electricity generation licence to ReGen WTE Limited.
This document sets out our final decision following receipt of two non-confidential responses to a minded-to decision.
The consultation will close on Friday 22 March at 12 noon.
This paper outlines how we will conduct analysis and make determinations for the price control.
From 1 April 2024, Firmus Energy’s regulated tariff will reduce by 15.6% or £213 per year.
This report provides the latest information about the retail energy market in Northern Ireland (electricity and gas).
Tariff reviews have been carried out on the regulated tariffs of Power NI and SSE Airtricity Gas Supply.
This paper outlines the conclusions on NIE Networks’ recommendations in relation to present and future cluster matters.
Our proposals set out revisions to the annual reporting requirements for gas transmission operators.
The consultation includes our proposals on the revision of the annual reporting requirements for the gas distribution network operators.
The deadline for responding to our draft FWP is 1 March 2024.
This process is part of SONI’s Evaluative Performance Framework.
Formal reviews commenced for SSE Airtricity Gas Supply (Greater Belfast area), Firmus Energy (Ten Towns) and Power NI's domestic tariffs.
We are publishing notice of our intention to grant an electricity generation licence to ReGen WTE Ltd.
SONI will provide an update on their Annual Performance Report 2022/2023.
We are publishing an Article 14(8) Decision in relation to Power NI’s electricity supply licence.
Consultation on the regulatory approach to the next SONI price control.
Notice of decision on modifications to Condition 42 of the SONI TSO Licence
A short update on our work and latest news.