Storm Éowyn complaints and compensation - Frequently Asked Questions

The impact of Storm Éowyn in January 2025 was unprecedented and impacted many households and businesses across Northern Ireland.

We are aware that some customers have questions about what they may or may not be entitled to in terms of compensation, or who they can speak to about other queries or complaints relating to the storm and its impact on their electricity supply.

Here is a link to our 'Frequently Asked Questions'.